Deluxe Coffeeworks Help Desk
Go to website
Find general information articles and FAQ's about Deluxe.
Do you sell or hire/rent out coffee machines?
We aren't able to hire out coffee machines and don't sell coffee machines. However If you are looking to buy a café sized espresso machine and stock our coffee we can help facilitate the purchase with a supplier. Please get in touch with that. You can also try, Tecnico who can help with the rental and service of machines.
Do you offer barista training.
If you are a café or restaurant customer stocking our coffee we can likely offer you barista training. Please get in touch. We cannot offer private individuals training. Sorry. Origin Coffee in Green Point, Cape Town has a course that we would recommend. We are looking at adding our own courses sometime too.
Where are your stores?
For locations and other information about our stores please check out this page: https://www.deluxecoffeeworks.co.za/deluxe-stores/
Do you have non-dairy milk alternatives like almond or rice milk in your stores?
We don't stock non-dairy milk alternatives in our stores. Sorry! Just coffee, dairy milk and water. The primary reason for this is that until recently we hadn't found a milk alternative that met our standards. We're currently testing out a product introduced into the market very recently and are in negotiations to see if it can fit our sales cost model as the cost per litre can be up to 500% higher. We are trying to make sure that we can deliver a quality product at a reasonable price which
Fair Trade Certification
Deluxe is not certified by the Fairtrade Foundation. We do use fairly traded coffee and of course that is always our goal but we also prefer to trade directly with farmers and cooperatives and so are not certified by the UK Fairtrade Foundation for numerous reasons. We make sure our coffee is sourced from farmers who are paid proper and decent prices.
We would love to supply your event with great Deluxe coffee. We unfortunately do not cater events ourselves nor do we hire out machines. We will be happy to pass you on to trusted partners who use Deluxe products with high professionalism. Please get in touch via the Chat box.
Do you serve food or alcohol in your stores?
No. We don't serve food, snacks, pastries or alcohol in store. We only serve coffee, water and sometimes juices in our stores. Nothing else. We also don't stock non-dairy milk alternatives like almond milk, soy milk or oat milk.
Is your packaging recyclable?
Our new black resealable packaging is recyclable. See below for more information. The following describes the recycling codes which are in effect on the bag: Code 5 recyclable for the bag itself #5 PP Polypropylene Code 1 recyclable for the valve and zip #1 PET(E) Polyethylene terephthalate The bag as a whole is Code 7 because it has 2 different plastics in it that have different recyc
Event Sponsorship and Giveaways
We unfortunately aren't able to sponsor many events or offer free coffee giveaways to many events. However if you would like to email a proposal about your event, please email firstname.lastname@example.org
Jobs with Deluxe Coffeeworks
If you're looking for a job with us as a barista, in our warehouse or in our head office, please send your CV to email@example.com
Deluxe Coffeeworks BEE Certification
Deluxe Coffeeworks is not BEE registered and we do not have a certificate.